Frequently asked questions

Orders are delivered by our own team across the UAE within 24 to 48 hours. You can also schedule a delivery time or collect from our Al Garhoud office.

Delivery is priced by emirate and zone. You will see the exact charge at checkout before you pay.

Credit and debit card, Apple Pay and Google Pay, bank transfer, and cash on delivery or pay at pickup.

Yes. We supply retailers, malls and mainland companies at factory prices. Send us a wholesale enquiry or message us on WhatsApp.

Prices are shown in AED. VAT is not currently applied to our listed prices.

Unused items in original packaging can be exchanged or refunded — see our refund and cancellation policy for the details.